Services and conditions of your holiday

Included services

As our guest you gain the Almencard Plus "+" this summer, which contains many new included services!

Vacation special

Breakfast buffet with organic section and tea bar
Strudel and cake buffet in the afternoons
Soup at lunchtime
A la carte menu in the evenings and fresh salad bar with a rich variety of dressings, fine oils and vinegars

Holzerhof Culinarium

Reception and aperitif
Gourmet breakfast with champagne
Elegant dinner or "Törggelen" evening
Specialty evening or "pasta roulette"
Dessert buffet or cheese tasting

For your convenience

Spacious reception area
Elegant rooms with stunning views of the Alpine world of the Dolomites
Sun terrace with a 180 degree panoramic view
Smoking lounge with traditional brick oven
W-Lan free
Salon with fireplace
Small library and current periodicals
Elevator
Private parking lot, partially covered
Pickup service from the Franzensfeste train station
Elegant hotel restaurant
Cosy hotel bar
A la cart lunch
Café and panorama terrace
Well maintained wine cellar
Sun lounger
Kneipp-path

Fit and relaxed

New: Indoor and outdoor Infinity-pool with view over the Dolomites and Brixen, well temperate on 32 C°.
Bio-sauna with light therapy
Hot Jacuzzi
Sauna towels & bathrobe
Professional fitness area
Air conditioned ski and boots storage
Table tennis room

For an additional charge (to pay):

Massages

Terms and conditions

Rooms & Suites

All rooms have balconies, seating areas or sofas, satellite TV, DW phone, safes, showers/bath tubs and hair dryers.

Arrival and departure

All rooms are reserved on the day of arrival until 6 p.m. and are ready for you at 2 p.m. Please clear your room on your day of departure by 10 a.m. In case you arrive late, please contact us.

Methods of payment

You may pay with cash (till € 999), EC card or credit card.

We would like to inform you, that according to the current law, payments in cash can only be accepted for a maximum amount of 3.000 Euro.

Cancellations

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
The right of withdrawal as laid down in the Consumers' Code is not contemplated - however, we are willing to apply the following conditions for withdrawal:

More than28 days before departure - no cancellation fee; from 28 day until 14 days before departure- 70% of the booking value; starting 14 days before departure - 70% of the booking value. In case of no-show, late arrival or early departure - 100% of the booking value.

Traveller's insurance

Before the arrival and during the holiday there might be some hitches. If you want to be prepared and to travel in a safe way we recommend you to sign a HGV-cancellation insurance. The insurance provides also additional benefits. Find out more here:

Guests arriving by train

We can pick them up at the train station of Fortezza (€ 38 one way)

Pets

Pets are not allowed in the hotel.