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Parkhotel Holzerhof

Terms and conditions

Rooms & Suites

All rooms have balconies, seating areas or sofas, satellite TV, DW phone, safes, showers/bath tubs and hair dryers.

Arrival and departure

All rooms are reserved on the day of arrival until 6 p.m. and are ready for you at 2 p.m. Please clear your room on your day of departure by 10 a.m. In case you arrive late, please contact us.

Methods of payment

You may pay with cash, EC card or credit card.

We would like to inform you, that according to the current law, payments in cash can only be accepted for a maximum amount of 3.000 Euro.

Cancellations

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)
The right of withdrawal as laid down in the Consumers' Code is not contemplated - however, we are willing to apply the following conditions for withdrawal:

More than28 days before departure - no cancellation fee; from 28 day until 14 days before departure- 70% of the booking value; starting 14 days before departure - 70% of the booking value. In case of no-show, late arrival or early departure - 100% of the booking value.

Traveller’s insurance

Before the arrival and during the holiday there might be some hitches. If you want to be prepared and to travel in a safe way we recommend you to sign a HGV-cancellation insurance. The insurance provides also additional benefits. Find out more here:

HGVStornoschutz En 250x68

Guests arriving by train

We can pick them up at the train station of Fortezza (€ 38 one way)

Pets

Pets are not allowed in the hotel.